SanDisk® Global Customer Support (India)

The 01.03.02 firmware is the latest release as of June 30, 2008 for the Sansa View. Firmware and release notes are available below.

WARNING: If you have an "F" firmware version on your device, you won't be able to update to an "A". But an "A" to an "F" version will work.

For (A) AMERICAS - Download ZIP file

For (F) EUROPE w/ FM - Download ZIP file

1. Extract the .zip file into a folder on your computer.
2. Once extracted, drag all files to the root directory of your Sansa View.
3. Disconnect the Sansa View and let it restart. (see notes below)
4. The firmware update will now begin.
5. Once it's finish with the update, it will boot back up. Go to the main menu, then select Settings / Options > System Settings, and verify the "Version" is now 01.03.02.
   
   

Notes:

• Upon completion of the firmware upgrade, the device will restart. If the restart does not initiate or complete, press & hold the Power switch for 8 seconds to reset the device and then release and press again to restart.
• The Preloaded video from the 01.01.06 version on the View will no longer playback with this version of the firmware. The video playback specifications for the View has not changed
  
  

::: 01.03.02 Release Notes :::

Fixes:

• Pressing “Now Playing” after a Rhapsody Channel update will cause the View to hang up and must be restarted  
• Audiobook: Audible bookmarks are not recognized by Audible Manager  
• Inconsistent battery life for music playback                        
• When a music file’s ID3 tag has no track number and title, player can not sort by file name                        
• No pause before scrolling text in select box and music playback window                      
• Power saver option does not turn off the player  

Enhancements:                      

• Added Auto Detect and MSC USB modes                        
• Removed skipping of video to the previous/next                       
• When the backlight is off, the keys are still responsive: right/left/scroll up/scroll down/menu/option keys                       
• Added individual book marking for each video                        
• Improved WMV rewind and fast forward performance