SanDisk® Global Customer Support (India)

We understand how important it is for you to stay connected to Internet. The Wireless Stick provides two options for your mobile device (phone/tablet) that will allow you to maintain an Internet connection while simultaneously connecting to the Wireless Stick: Mobile Internet (LTE/4G) or a local Wi-Fi network.

NOTE: Android devices only support WiFi network option. Android currently does not support cellular co-existence

Using mobile Internet

By default, the Wireless Stick will connect to the Internet via mobile Internet (LTE/4G). Your mobile device will connect to the Wireless Stick via Wi-Fi and will remain connected to the Internet via the mobile device’s LTE/4G connection.

To view Internet Connection status
1. Use the SanDisk Connect mobile app to access your Wireless Stick.
2. In the app, choose Menu > Internet Connection.
3. The LTE icon will show a red dot to indicate LTE/4G mobile Internet mode

Using Wi-Fi

NOTE: Only 2.4GHz wireless networks are supported 

Joining the Wireless Stick to an existing Wi-Fi network will allow client devices such as your mobile phone to access the Wireless Stick and Internet via Wi-Fi.

To configure
1. Use the SanDisk Connect mobile app to access your Wireless Stick.
2. In the app, choose Menu > Internet Connection > Connect the drive to a Wi-Fi network
3. Choose your preferred network and hit OK.
4. The Wireless stick will reset and the LED will blink two times rapidly when connected to the Local Area Network (this may take several seconds)
5. In the iOS WiFi settings Connect the mobile device to the same Local Area Network that was used for the Wireless Stick Internet connection
6. Ensure the LED is showing the double blink LED behavior and launch the Wireless Stick App

Note: Once the internet connection has been configured the Wireless Stick LED will blink 2 times to indicate the internet connection has been established.