SanDisk® Global Customer Support (India)
Recovering a lost password on SecureAccess 3.0
I have lost my SecureAccess 3.0 password. How can I recover my password?
During the installation of SecureAccess you had the option to configure a password hint.
If you lose or forget your password you can use the Forgot password link on the SecureAccess 3.0 log in page.
This will display the hint you configured during installation which can be used to assist in remembering your password.
NOTE: If you did not configure a password hint during installation or if the hint does not assist in remembering your password there is no way to access or recover the data stored inside SecureAccess 3.0. In this case you will need to delete the SecureAccessVault and SecureAccessSettings folders from the USB drive and reconfigure the software.
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